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BOC quickens the release of unclaimed Balikbayan boxes.

Cebuano Cebuano English English Filipino Filipino


After local deconsolidation failed to deliver several underpaid and abandoned balikbayan boxes of overseas Filipino workers (OFWs) to the designated receivers, the Bureau of Customs (BOC), through the Manila International Container Port (MICP), has started distributing them.

Customs Commissioner Yogi Filemon Ruiz said in a statement on Friday that this was made possible after the BOC, with the assistance of numerous parties and organizations, established plans for promptly distributing the abandoned boxes.

According to the BOC, numerous deconsolidation in the Philippines, including CMG International Movers and Cargo Services, FBV Forwarder and Logistics Inc., and Cargoflex Haulers Corporation, received the abandoned boxes.

Their consolidators, Win Balikbayan Cargo LLC (All Win, for simplicity), and Island Kabayan Express Cargo LLC are both based in the United Arab Emirates (UAE).

The consolidators agreed to deliver the packages to the consignees’ Philippine addresses. But because no money was given to local deconsolidation, the BOC’s obligations for duties, taxes, and other fees went unpaid.

The balikbayan boxes are finally being distributed in time for the Christmas Season, according to Ruiz, thanks to the efforts of BOC.

Seven Balikbayan Boxes entrusted to CMG containers have already been distributed as of this writing.

Three Island Kabayan containers are available for pickup at Portnet Logistics Inc., 2657 Old Panaderos St. Sta. Ana, Manila, in the meanwhile.

Additionally, 16 All Win-shipped containers are available for pickup at the Km. 33 Hobart Warehouse Compound in the Bulacan village of Tiwala.

The pick-up of cargoes takes place on Saturdays from 9:00 am to 4:00 pm; claimants are advised. Authorized beneficiaries must produce two valid government-issued IDs and the original copy of the bill of lading, invoice, or other shipping proof when making a claim. It costs nothing to make a claim.

An authorized agent may also submit a claim on the recipient’s behalf and must include the following information: Original Bill of Lading, Invoice, or other shipping-related proof, Special Power of Attorney, or other notarized permission to claim the owner or recipient two legitimate government-issued identifications of the owner or beneficiary, each bearing three samples of signatures, and identification from the representative.

Claimants may also contact the MICP – Auction and Cargo Disposal Division (ACDD) by phone at 0960-939-9870 or email at boc.cares@customs.gov.ph with questions.

Meanwhile, according to Ruiz, he has already directed the urgent delivery of the goods contained in the final 19 abandoned containers to the OFWs’ families.

To avoid falling victim to dishonest businesspeople, he also encouraged OFWs to use due diligence while confirming the legality of consolidators and deconsolidation when mailing Balikbayan Boxes.

To stop shady operations regarding releasing these boxes, the BOC is working with the Department of Migrant Workers and the Department of Trade and Industry-Fair Trade Enforcement Bureau.


Cebuano Cebuano English English Filipino Filipino


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