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MCIA operates “recovery” flights for customers stuck at the NAIA.

Aircraft that were canceled on Sunday owing to technical issues at the Ninoy Aquino International Airport is still being serviced by “recovery” flights, according to the Mactan-Cebu International Airport (MCIA) on Monday (NAIA).

According to MCIA information officer, Mary Ann Dimayabao, recovery flights began on Monday at 5 a.m.

Dimayabao said to the Philippine News Agency, “Those who were stranded since yesterday is currently rebooking their flights.”

She assured customers that there have been no technical or system problems at the Cebu airport and that flights to destinations not impacted by the problems will continue to be serviced.

According to her, the airport authorities have added police officers to the crowd control teams at the terminals, increased staff for both the domestic and international terminal operations, and added safety management personnel to the terminals for passenger assistance, particularly at the self-check-in kiosks.

According to Dimayabao, additional seats have been added to the terminals for the comfort of travelers, particularly elderly people, those with limited mobility, and mothers with young children.

The MCIA, under its private administration, the GMR Megawide Cebu Airport Corporation, announced in an advisory that it has canceled two outbound flights, one to Singapore and the other to Incheon, South Korea, as well as an incoming aircraft from Singapore.

Additionally, it has canceled four outbound flights from Manila and Davao as well as five arriving flights from Caticlan, Davao, and Manila.

The airport has also changed the departure times of flights from Taipei and Hong Kong, as well as the arrival times of two roundtrip flights from Singapore and Dubai.

Before heading to the airport, passengers are recommended to verify the status of their flights. For more information, passengers are urged to contact their specific airlines or check their websites, according to the MCIA.

Passengers were reassured by the airport administration that they have been cooperating “with the required authorities and airlines and shall offer information as soon as it becomes available.”

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