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Bureau of Immigration asks for assistance from government organizations and airlines over lengthy passenger lineups

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The Bureau of Immigration (BI) stated on Wednesday that cooperation among all organizations and parties involved in airport operations is necessary to address the issue of long passenger lines.

Following reports of lengthy lines at immigration checkpoints even after flights had resumed regular operations following the country’s air traffic management system’s technical difficulty on New Year’s Day, immigration commissioner Norman Tansingco issued the announcement.

“All counters were staffed, yet the wait times were still excessive. Although passengers were handled quickly, the BI head emphasized that there is still room for improvement.

Tansingco also enlisted the assistance of airline firms by properly organizing the influx of people.

“We must all handle this issue from all angles. It is a shared concern. We think that through cooperating, this issue can be handled,” he stated.

Tansingco also endorsed the idea of building new airports and clearing congestion at the Ninoy Aquino International Airport (NAIA).

“We should innovate as we open our borders in preparation for the recovery of foreign tourism,” he continued.

He acknowledged that the airport’s counter capacity had been reached and that certain terminals had even assigned two to four immigration officials to each station.

There is already a space issue. We can increase the number of cops, but if there isn’t enough room, lineups will still form, he added.

Cebuano Cebuano English English Filipino Filipino

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