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The financial company aims for 10 million customers this year

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The management of consumer credit company Home Credit Philippines (HCPH) is certain that this year would see the addition of 10 million new customers as they rely on the pandemic’s rebound in demand.

After extending its offerings to other lifestyle areas and categories, the business achieved a milestone last year when its customer base surpassed 9.3 million.

David Minol, the chief executive officer (CEO) of HCPH, stated that they want more Filipinos to make use of their services during a press conference on Thursday to mark the company’s tenth year of operations in the nation.

More than providing cutting-edge and easily accessible financial services, he said, “We enjoy the relationships we have formed with our stakeholders and consumers over the past decade, and this is what we choose to continue above the beyond.

The business expressed anticipation that it will reach 10 million customers this year in response to inquiries from the Philippine News Agency, “because of the sustained robust demand from clients across the Philippines.”

HCPH stated that it “provide(s) opportunities for people to afford their needed products by allowing them to pay a reasonable down payment and flexible payment terms to help them manage their funds,” even though inflation is still high and one of the barriers to spending, along with the rise in interest rates.

When asked about the default rate among its clients, the business responded, “With our responsible lending policies, we maintain a healthy NPL (non-performing loan) ratio.”

In the last ten years, “we at Home Credit saw a better loan payment habit of Filipinos,” it was said.

According to HCPH Chief Customer Relations Management (CRM) Officer Petr Lukosz, one of the items aimed at assisting Filipinos in improving their financial capability is their cash loan providing.

He continued, “We take great satisfaction in this product as the most adaptable cash loan offering on the market, built to match clients’ demands, and having the fastest approval and delivery in one minute.

As of now, HCPH has over 15,000 partner stores spread out across the nation. It has also entered the digital market with its My Home Credit app.

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