June 29, 2021

WiSUPPORT is a service provided by the Department of Social Welfare and Development (DSWD)

At least 42 individuals who reported experiencing increased anxiety as a result of the Covid-19 pandemic were assisted by the Department of Social Welfare and Development (DSWD) through its “Wireless Mental Health and Psychosocial Support for Individuals and Families Affected by Covid-19 and other Crisis Situations” (WiSUPPORT) program. WiSUPPORT is an acronym for “Wireless Mental Health and Psychosocial Support for Individuals and Families Affected by Covid-19 and other Crisis Situations.”

The WiSUPPORT statistics covered the period from April 30, 2021, when the program was first implemented, through June 20, 2021.

The initiative makes use of internet platforms such as e-mail, the DSWD WiServ web portal, the telephone, and a mobile application to offer simple access to communication tools on mental health issues to those who need them.

The concept is presently being tested as a pilot in the National Capital Region, Central Visayas, and Caraga provinces.

According to the Department of Social Welfare and Development, its target clients include overseas Filipinos in distress, children in need of special protection, senior citizens, women in particularly difficult situations, people with disabilities, family heads and other needy adults, as well as other individuals and families in distress.

According to a statement released on Tuesday, “the cases of clients who accessed the platforms include heightened anxiety and fear of contracting Covid-19,” as well as depression, trauma and grief, feeling pressured, psychological consequences of losing a job, and mental condition as a result of contracting the human immunodeficiency virus.”

Psychosocial treatments, such as psychological first aid and counseling sessions, were given to the participants.

Some of the clinically diagnosed individuals also requested financial help to cover the costs of their maintenance medications..

Among the partners of WiSUPPORT are the Department of Health, the National Center for Mental Health, the Department of Labor and Employment, the Overseas Workers Welfare Administration, the Philippine Red Cross, the Psychological Association of the Philippines, and the United Registered Social Workers of the Philippines.

Clients who need urgent treatment will be sent to psychiatrists, psychologists, and mental health facilities, according to the Department of Social Welfare and Development.

“Likewise, with the use of the Mental Health AWhereness PH mapping, which is incorporated into the WiSUPPORT platforms, clients and service providers may locate organizations that offer mental health services in their immediate vicinity,” the report said.

Mental Health AWHEREness is an online platform that includes a map of mental health facilities and services that are accessible across the nation. It also gives help to those who are suffering from mental health problems.

Those living in the pilot regions may contact WiSUPPORT by dialing 0947-4822864 and 0916-2471194 or sending a text message to 0918-9122813.

Wisupport@dswd.gov.ph is the official e-mail address, and the official websites are ekwentomo.dswd.gov.ph and wisupport.dswd.gov.ph, respectively.

Access to the app is available via the Google Play Store at the following link: https://play.google.com/store/apps/details?id=com.cudavasol.wisupport

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