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In government organizations, DSWD is a digital transformation pioneer.

Rex Gatchalian, secretary of the Department of Social Welfare and Development (DSWD), announced on Wednesday that the organization has started revamping its information and communications technology (ICT) infrastructure, procedures, and workforce to improve its services.

“We are adamant about changing how people view government entities’ use of technology. Gatchalian adds that we want to entice talented ICT professionals and technological pioneers to join us in our goal to improve the quality of life for our beneficiaries.

The DSWD has always been known for its social welfare initiatives. Still, it is quickly becoming clear that the government agency is leading the way in digital transformation.

He said this transition would enable social protection providers to utilize cutting-edge digital public infrastructure (DPI) technologies.

He stated that the DSWD is committed to using technology to improve its programs and services because it understands its significance in delivering timely, effective, high-quality services to its beneficiaries.

Gatchalian stated, “We are excited about the future of the DSWD and the impact that our digital transformation initiative will have on the lives of our beneficiaries,” adding that the organization is fostering an environment of creativity and agility inside its ICT Management Service (ICTMS) to meet its objective.

According to him, the DSWD is implementing industry-leading best practices to develop user-centered solutions and a world-class digital experience for its clients, social workers, and coworkers.

To improve the skills and competencies of its personnel, the DSWD is now making significant investments in ICT infrastructure and offering training and development programs.

“The initiative for digital transformation will soon produce fruitful outcomes. According to Gatchalian, the DSWD is improving the delivery of its services to clients while streamlining its internal procedures and cutting red tape.

To better integrate its ICTMS Management Service with its goal and vision, the DSWD has also introduced a new branding approach.

Gatchalian said the goal is to create a better and more digital government agency. “We invite talented software developers and technology professionals to join us in this journey.”

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This article is for informational purposes only and does not constitute endorsement of any specific technologies or methodologies and financial advice or endorsement of any specific products or services.

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