Oliver Bugarin 12 0 0 3 min to read

Bacolod City establishes an online complaints center for power-related issues.

Following the implementation of comparable facilities to solicit comments on water and waste concerns, Mayor Alfredo Abelardo Benitez unveiled here on Tuesday an online complaints desk for power-related issues.

The “Citizen Kuryente Watch” program offers a rapid response (QR) code and link that directs users to a Google form where they can respond to inquiries and submit grievances to the Central Negros Electric Cooperative.

“Inform the mayor of your electricity-related issues. On his official Facebook page, Benitez said in the regional tongue, “We want to know your problem and we will attempt to find a solution.

The “Citizen Water Watch” and the “Citizen Basura Watch” are online portals that the mayor created earlier this month to receive complaints about the water supply and garbage collection, respectively.

28 households brought up difficulties with garbage collection, while 212 first reported water-related concerns via the QR codes.

If locals disclosed issues, according to Benitez, it would be simpler to resolve their worries.

He stated that the complaints are sent to the relevant departments so they can reply and take appropriate action.

According to Benitez, his office last week forwarded to Mona Dia Jardin, general manager of the Bacolod City Water District, the concerns that were sent via Citizen Water Watch.

They will give a status report on the complaints by (this) week, he predicted.


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