NextGen Day

The Metropolitan Manila Development Authority (MMDA) has developed an online filing portal for those detained for traffic-related infractions, allowing drivers to fight their traffic tickets digitally.

The agency stated in a news release on Friday that anyone who has received a traffic citation ticket must fill out an online complaint form on Google Form and upload the required paperwork, which includes the driver’s license, the official receipt/certificate of registration for the vehicle, and the Unified Ordinance Violation Receipt (UOVR).

The client will be contacted for pre-processing of the contest by the MMDA-Traffic Adjudication Division (TAD), which is in charge of hearing complaints filed by contesting drivers who have been stopped for breaking traffic laws, rules, and/or regulations and issued OVR by traffic enforcers, within three working days. Pre-processing is the preliminary stage in which TAD evaluates the merit of the complaint and the appropriateness of any attachments.

Should the client opt to pursue the dispute after pre-processing, it will be scheduled for hearing after the availability of the parties is confirmed (complainant, enforcer, and hearing officer).

To verify the provided documents, face-to-face hearings will be held. Upon the complainant’s request, the resolution may be made public physically or electronically.

The complainant may physically file a motion for reconsideration (MR) directed to the head of TAD if the decision is unfavorable and may also physically file an appeal addressed to the chairman of the MMDA.

Protests may be submitted Monday through Friday from 8 a.m. to 5 p.m. Those submitted after that time will be considered the next business day.

According to the current health guidelines, the complaint and MMDA staff will be exposed to less by using the online filing system. Since the form has mandatory fields, it will also be less likely that a contest will be filed with missing or incorrect supporting documentation.

The government warned that submitting incorrect documents or attachments would bar the customer from utilizing the electronic platform.

They must go to the TAD office in the agency’s Makati headquarters if they want to pursue their case.

Acting MMDA chairman Carlo Dimayuga III noted that for the time being, only physical traffic apprehensions could be filed as contests online.

Until the Supreme Court’s final ruling on the No-Contact Apprehension Policy (NCAP), no arrests made under the MMDA’s NCAP will be covered or considered on the web platform.

According to Dimayuga, the agency “continually seeks ways to improve its services through technology for the convenience of the people.”

The following link will take you to the online form: https://bit.ly/3J62YhH

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