NextGen Day

Cebuano English Filipino

The Bureau of Customs (BOC) issued a warning to the public on Saturday about dishonest individuals posing as BOC representatives who demand payment for taxes and fees via the virtual wallet GCash or bank transfer.

The BOC emphasized that it does not accept payments for customs duties and taxes through remittance centers or personal accounts.

The BOC stated that its representatives do not contact parcel receivers directly by phone, text, or email to tell them of their status or request payment for the release of their packages via bank deposit or money transfer.

A bogus letter using the BOC logo was sent to Yannahsher’s Office Supplies on December 4, 2022, requesting payment of PHP128.585.45 in taxes and fees (processing, branding, clearing, and compilation of documents and files) in order to release 35 laptops.

A certain Raquel de Jesus of the BOC-Central Records Management Division and previous commissioner Rey Guerrero allegedly signed the letter as a certified true copy.

Scams may be reported using the BOC’s official social media pages, @BureauOfCustomsPH (Facebook), @customs.ph (Instagram and Twitter), or by calling the phone number (02) 8705-6000. (Viber).

You can also send an email to boc.cares@customs.gov.ph.

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Cebuano English Filipino