NextGen Day

The integration of what3words technology eliminates the need for Mober customers to explain street directions or landmarks to delivery drivers.

Manila, Philippines – Mober, the pioneer in electric vehicle delivery in the Philippines, has announced its partnership with the location technology company, what3words. United on a mission to improve customer service, the partnership enables customers to provide their exact delivery spot simply through three assigned words that represent a real-world location.

This ensures that deliveries arrive at their precise location faster and more efficiently. Drivers will no longer have to ask customers for additional directions, optimizing the delivery process and providing a smoother customer experience. 

An increasingly on-demand economy means that consumer expectations are rising, and businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries in the Philippines is the challenge of communicating the precise delivery location. Complex street addresses often misguide delivery drivers, especially in rural areas like Bulacan, Cavite, and Cebu City where Mober is available.

what3words solves this problem. It has divided the world into a grid of 3m x 3m squares and given each square a unique three-word identifier: a what3words address. For example, the what3words address for the entrance to Mober HQ in Makati City is ///tags.strength.risks. The customer can input this three-word combination at the Mober app checkout and enjoy the convenience of a seamless delivery. 

Anyone can find the what3words address for the front door of their home and share and navigate to that location easily and reliably. 

Dennis Ng, CEO of Mober, said, “We’re always looking for ways to enhance our customers’ shopping experience, and our new partnership with what3words is a prime example of that commitment. It avoids causing delayed delivery as customers do not need to explain street directions or landmarks to the drivers. This deal also provides our partner retailers with increased confidence that their goods will be delivered on time and without any hassle.”

“In addition to our sustainability efforts with our EV deliveries, what3words’ accurate mapping will also help us further save energy from missed or wrong addresses,” Ng added.

“Deliveries are often impacted by poor addressing. Whether it’s an inaccurate street address, duplicate road name, or a condominium with multiple entrances,” Chris Sheldrick, Co-Founder and CEO of what3words adds. “With what3words, Mober’s delivery capabilities will reach new heights of precision, as customers can specify their location to any 3m x 3m square.”

About Mober

With a current focus on the Philippine market, Mober aims to be the leading green logistics delivery provider in Southeast Asia, by becoming the largest operator of delivery EVs in the region. Established in July 2015, Mober is a Manila-based third-party delivery service company founded by serial entrepreneur and EY-trained auditor, Dennis Ng. With its 80-person team, including delivery drivers, Mober, has road explosive growth in the delivery service sector over the past several years, is well-positioned to pioneer EV deployments in the Philippines. 

Mober is partnered with clients, such as IKEA for last-mile delivery, Nespresso for warehouse-to-store delivery, and SM Appliance Center for same-day delivery. 

For further information, visit: https://www.mober.ph 

About what3words

Co-founded in London in 2013 by Chris Sheldrick, what3words is a simple way to talk about precise locations.  A what3words address is a human-friendly way to share very precise locations with other people or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimized for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in 54 languages to date. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient, and provide a better customer experience. what3words is integrated into apps, platforms, and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA, and many emergency services across the world.

what3words has a team of over 150 people, across offices in the UK, USA, Germany, India, South Korea, and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Mercedes-Benz, Aramex, Deutsche Bahn, Subaru, and Sony Innovation Fund.

For further information, visit: https://what3words.com/ 

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Disclaimer

This article is for informational purposes only and does not constitute endorsement of any specific technologies or methodologies and financial advice or endorsement of any specific products or services.

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