NextGen Day

MANILA, Philippines — The Anti-Red Tape Authority (ARTA) is pushing for a zero-backlog policy in national government agencies (NGAs), local government units (LGUs), and government-owned and controlled corporations (GOCCs), ensuring that all transactions with government offices are completed within the timeframe specified.

ARTA director-general Jeremiah Belgica reminded NGAs and LGUs to follow the “3-7-20” rule under Republic Act 11032, or the Ease of Doing Business and Efficient Delivery of Government Services, or the EODB law, during the virtual press briefing of the Office of the Global Media and Public Affairs on Wednesday.

All government agencies must conduct simple transactions within three working days, complex transactions within seven working days, and highly technical transactions within 20 days, according to the 3-7-20 regulation.

Backlogs, according to Belgica, are transactions that were not completed within the specified time frame.

According to the ARTA chairman, the EODB law’s implementing rules and regulations also require heads of agencies to adopt a zero backlog program in providing rapid, efficient, and convenient service to the public.

“In order to meet a zero backlog provision, ARTA developed a number of tools, techniques, and even programs to assist government agencies in implementing their own zero backlog policies,” Belgica explained.

The Central Business Portal, electronic Business One-Stop Shop (e-BOSS), TradeNET, Philippine Business Regulations Information System, and Anti-Red Tape Electronic Management Information System are only a few of the projects he mentioned.

Belgica said that 8,507 applications had been automatically granted and renewed as of February 11th.

On the other side, he claimed, roughly 500 charges were brought against government officials and employees, including local chief executives, for violating RA 11032.

Belgica stated that the ARTA has 450 lawsuits ready to be launched against government agencies that do not follow the EODB rule.

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