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LTO and Dermalog promise a better “user experience” on the online portal.

The Land Transportation Office (LTO) and Dermalog, a biometrics security firm, teamed together on Tuesday to address issues and enhance the user experience for the Land Transportation Management System, the organization’s web portal (LTMS).

Teofilo Guadiz III, the chief assistant secretary of the LTO, said in a statement that they recently met with the business to talk about ways to improve business processes and solutions, one of which is to turn on the Motor Vehicle Registration Information System (MVRIS) on the LTMS to help reduce line-ups in LTO offices.

“I firmly believe that MVRIS through the LTMS public portal for vehicle renewals will significantly shorten the lines at our offices. With this activation, you won’t have to wait in line at LTO offices around the nation to renew your vehicles, according to Guadiz.

He said that the LTO and Dermalog representatives would complete the online registration system’s installation in the upcoming days.

The collaboration follows slowdowns in the LTMS over the previous weeks that caused backlogs in LTO offices.

In response, Dermalog assured the LTO that help would be provided to rectify these problems and improve their processes by making them “more responsive and flexible.”

The public can apply for a driver’s license renewal through the LTMS, which is reachable at https://portal.lto.gov.ph, and access to online learning materials.

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