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DSWD warns the public of frauds involving “unclaimed” help

The Department of Social Welfare and Development (DSWD) urged the public on Wednesday to avoid interacting with strangers and to desist from sending any stranger any important personal information via text message, email, or phone call.

In a news release, the department urged the public to exercise extreme caution and not to respond to texts claiming to be from any DSWD office about “unclaimed” relief allowances or other benefits.

The DSWD got a report from a concerned citizen about a text message going around among mobile phone users regarding the allegedly “unclaimed” relief allocations for senior citizens and retired company owners. This led to the issuance of a harsh warning.

The DSWD was explicit in saying “that is not true.”

“The department neither issued nor made this communication public. The older population does not receive a similar relief allowance, the statement said.

The department’s Crisis Intervention Unit (CIU), which is housed in the central office and in every DSWD field office nationally, is where the agency says its financial help for people in crisis situations (AICS), including elderly citizens, is provided. To receive the required help, CIU clients must undergo evaluation.

The DSWD also cautioned the public against trusting strangers, especially when they ask for sensitive and important personal information over the phone or through other means of communication.

Clients may contact the department with questions about its senior citizen programs at socialpension@dswd.gov.ph or by calling DSWD VoIP number 8931-8101 local 10125/10157. To ensure an accurate information, clients can also speak with authorized staff at the City/Municipal Social Welfare Office, which is housed in each city/municipal hall.

The DSWD also recommended clients direct questions and complaints about the department’s numerous services and initiatives to the page’s official Facebook page, https://www.facebook.com/dswdserves or @dswdserves, which has more than 1.3 million followers.

Similar instances may be reported by the public to the DSWD Agency Operations Center by email at aoc@dswd.gov.ph.

To adjust social protection programs and services based on the most recent and up-to-date data patterns, Gatchalian met with data professionals from OCTA Research on Monday.

According to Gatchalian, the conference was in accordance with his aims to improve data-driven social protection programs that will address the Philippines’ development concerns, particularly the problems of hunger and poverty.

Significant survey results were presented at the meeting by OCTA Research President Dr. Ranjit Rye and Chief Data Scientist Dr. Guido David, who may be used to create and formulate social protection mechanisms and systems.

A group of highly qualified researchers from OCTA Research employs polls to collect meaningful data that may be prepared for specific analyses.

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