NextGen Day

An “acceptable” rating of 89.78% was given to the Department of Environment and Natural Resources (DENR) in the Anti-Red Tape Authority’s 2022 Report Card Survey (RCS) 2.0. (ARTA).

The RCS 2.0 is a tool that analyzes the efficacy of the Citizen’s Charter in decreasing regulatory burdens and the influence of human resource systems and programs in delivering efficient government service, according to a website post on Thursday night from the DENR.

In accordance with Republic Act 11032, also known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” the survey was carried out.

The DENR was honored along with other top-performing government organizations on December 19 in Pasay City during an awarding event.

A Certificate of Recognition, a Certificate of Participation, and a report card were given to the DENR.

By way of Undersecretary for Policy, Planning, and International Affairs Jonas Leones, DENR Secretary Antonia Loyzaga expressed the gratitude and appreciation of the whole DENR community for the award.

The good rating the DENR obtained in the ARTA poll, according to Leones, is a definite sign that the organization is “on the right track in its mission to give great and efficient public service.”

“With a score of 89.78 percent, the DENR is tasked with working even harder to serve the Filipino people by acting promptly on transactions completed in all our offices. We’re still dedicated to doing our jobs as public servants, he continued.

Since its introduction in 2021 as a feedback tool to enhance governmental services, RCS 2.0 has been undergoing pilot implementation.

The survey’s pilot implementation was carried out at 50 offices and organizations that offer government services.

30 national government agencies, 5 enterprises owned and managed by the government, 5 local government entities, 5 state universities and colleges, and 5 government hospitals were among them.

According to the RCS rating system, agencies with a rating of 95 to 100 percent are deemed Excellent agencies; 90 to 94.99% are deemed Very Satisfactory; 85 to 89.9% are deemed Satisfactory; 80 to 84.99% are deemed Compliant; 75 to 79.99% are deemed Needs Improvement; and 74.99% and below are deemed Requires thorough Review of RA 11032 requirements.

The DENR National Capital Region’s three processes—issuing tree-cutting and earth-balling permits, tree-cutting permits for newly planted trees, and chainsaw registration applications—were examined by the Awards Committee.

The Department of Social Welfare and Development, Home Development Mutual Fund (Pag-IBIG Fund), Dr. Jose Fabella Memorial Hospital, Philippine Statistics Authority, Philippine Health Insurance Corporation, Valenzuela City, Cooperative Development Authority, Bureau of Internal Revenue, and Polytechnic University of the Philippines-Main Campus in Sta. Mesa, Manila were among the other government organizations designated as “Satisfactory Agencies” and given an RCS rating of 85 to 89.9%.

The Department of Foreign Affairs, the Department of Trade and Industry, the Government Service Insurance System, the University of the Philippines-Diliman, and the Philippine Children’s Medical Center were among the government organizations that received a “very satisfactory” rating or an RCS rating of 90 to 94% and were given the Silver Award.

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