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Telehealth is here to stay and will continue to adapt post-pandemic.

Even after the coronavirus disease 2019 (Covid-19) pandemic, executives of corporate venture builder 917Ventures and telehealth service KonsultaMD said on Wednesday that telehealth will remain on-demand and evolve.

In a virtual news conference, KonsultaMD CEO Cholo Tagaysay remarked, “I’m not saying telehealth will replace face-to-face consultations, but the habit of using it as a first touchpoint will stay.”

He noted that KonsultaMD consultations increased 1,549 percent from pre-pandemic levels.

Likewise, the number of partner medical doctors continues to rise, he added.

“This demonstrates that doctors value the fact that they can care for patients in Tawi-Tawi (for example) even if they are based in Metro Manila,” Tagaysay said.

Patients, on the other hand, can consult with doctors at any time of day or night. There is no need to make an appointment, and individuals can consult about their physical and emotional health at any time.

Those who sought advice through KonsultaMD, according to Tagaysay, inquired about a wide range of topics, including Covid-19, stomachaches, headaches, coughs, flu, dieting, and prescriptions.

“Telehealth has evolved into a significant breakthrough,” said Vince Yamat, general director of 917Ventures, the venture capital firm behind KonsultaMD.

Apart from making healthcare more accessible, Yamat underlined that 917Ventures is also guiding its consumers toward digitalization.

Prior to the epidemic, he recognized that some people were apprehensive to use the telemedicine service because they were accustomed to face-to-face consultations. He claims that KonsultaMD has aided in the resolution of healthcare difficulties such as a shortage of personnel and facilities, as well as limited accessibility.

In the first half of 2021, KonsultaMD users surpassed 1 million, and Tagaysay and Yamat both expressed confidence that these users will be able to contact doctors via voice or video call.

People grasped the benefits of going digital, therefore teleconsultation grew even though Covid-19 cases decreased this year, according to Yamat. When individuals praised using an e-wallet and buying groceries online, he compared it to this.

KonsultaMD, according to Tagaysay, is open to competition because no corporation can address healthcare challenges alone.

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